4iE Smart WiFi Thermostat

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4iE cannot find my SSID WiFi name


If your 4iE cannot find my SSID WiFi name please check the following:

Make sure that the SSID name has not been hidden. You will need to go into your router settings to check this. ( usually it would have a tick box next to SSID name)

Check if it may be a range issue, Using a smart phone set up a mobile hotspot.

if the 4iE detects your mobile phone hotspot and connects, the distance between the 4iE and your router could be the issue.

A WiFi extender maybe necessary to boost your WiFi signal strength.