Quick Menu
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Programming
- How do I add Traffic alerts to my 4ie?
- The 4iE wont let me set above a certain temperature ?
- Why is my 4iE coming on during off times?
- The air temperature on my 4iE is not right
- 4iE cannot find my SSID WiFi name
- How do I add or change the energy costs on the 4iE?
- How do I connect the 4iE® to your WiFi?
- Where do I find my 4iE’s Device Number?
- How Do I Enable to SmartGeo on the MyHeating App?
- How do you add a Room using the MyHeating App
- Does the 4iE have a battery backup?
- When Should I Select? Air vs. Floor when Programming my thermostat?
- Why won’t my background picture upload on my 4iE?
- Why does my 4iE thermostat read a percentage?
- How do I upload my own background to my 4iE?
- How can I change from Celsius to Fahrenheit on my thermostat?
- Why can’t I program my thermostat to read air temperature?
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Miscellaneous questions
- Why is my 4iE coming on during off times?
- Why is my 4iE Screen blank ?
- Can the 4iE be used with Alexa?
- Does the Myheating App have Data Protection?
- How do I connect the 4iE® to your WiFi?
- Does the 4iE have a battery backup?
- What Home Automation Systems are the 4iE Compatible with?
- Why does my 4iE thermostat read a percentage?
- When my screen goes dark, will my floor continue to heat?
- Where do I connect the earth from the underfloor heating ?
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Troubleshooting
- Why is my 4iE Screen blank ?
- The air temperature on my 4iE is not right
- 4iE cannot find my SSID WiFi name
- Why is my 4iE connected to Internet But Showing an ‘!’ on the Screen?
- Why Won’t My 4iE Connect to the Internet?
- What does it mean if my 3iE thermostat reads “overload” on this display?
- What does “ER1” on the thermostat display mean?
- My thermostat reads error message “ER2” on the display?
- What if my Warmup thermostat screen is black and won’t turn on?
- Why is my floor not heating but there are no error messages?
- My thermostat says system is on but the floor is not heating up?
- Why can’t I program my thermostat to read air temperature?
- My 3iE/4iE thermostat reads “ER1 Out” on the display?
- Installation
- Preparing for your project
- Wiring
The air temperature on my 4iE is not right
If you find that the air temperature on the 4iE is not correct check that the thermostat has been set up correctly.
On the initial 4iE set up if the incorrect wattage of the heaters (system power ) or System type has not been selected correctly this issue will occur.
To resolve the issue go to my.warmup.com and delete the room, re-add the room with the correct information.
Further information
System Power – Total wattage of the undefloor heating connected to the 4iE
System type – Electric underfloor heating
